Hotel Yabisso en Lomé

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comentarios 5

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  Angela Akromfi

  :: 17 November 2024 20:01:54

  The customer service and food was outstanding especially in comparison to Ghana. The customer service is comparable to what I am accustom to in America. The hotel itself was clean but a little older but good.

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  Edememe Oladiji-Wusu

  :: 27 December 2023 11:45:39

  Located in a central place Close to ATMs for international transactions The AC worked well. The staff spoke multiple languages. Card payment accepted Lots of positive reviews online painted a different picture from what I encountered. Counted several roaches Floor was dusty and sandy Fridge didn't work. The sheets didn't seem clean The staff were generally between hostile and non-challant The highlight for me was the restaurant Super delicious and fresh food The chef was most helpful and delightful Looking for your next Michelin chef, he is the one you should be looking at

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  Red Lemonade

  :: 18 October 2022 11:14:19

  Affordable pricing and comfortable rooms (hot water in shower and mini fridge. Staff are very helpful and wifi is good. No breakfast available unfortunately.

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  Queen Bethia

  :: 07 June 2022 16:08:06

  The staff are very polite and super helpful with information and getting me taxis when i needed one. The location of d hotel however os a bit scary, like if u come out of d hotel , u r looking straight into other pples house. Once u walk out its a bit like a market with pple selling all sorts. Its noisy at night with pple singing and dancing in d houses close by. The hotel also has no restaurant so u ve to go out for food. The bathrooms were not very clean. There was limescale on all d faucets and the toilet had rust rings in it. The towels honestly should all be thrown away as they were old and had lost colour and texture. The best thing about the hotel was the AMAZING staff present they were polite, helpful, well mannered and warm.

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  Olivier Mauras

  :: 18 February 2020 13:46:41

  En français en dessous. A lire ! Avoid absolutely this hotel as I was robbed there Spent 3 nights there. Nice hotel at first, confortable. The penultimate day they told me they would clean the room while I was out. I had left a $100 bill hidden in a small pouch at the very bottom of my backpack. On my last day, just before leaving, I looked for my money to carry it on me while I was commuting to Kpalime... The pouch was still there but the bill was gone. This is bad but the handling of the situation was worst. I went downstairs to tell them that my money had been stolen and to ask to speak with the owner. The manager (Mathias I think was his name) basically told me it was my fault as I hadn't say I had "something to declare" upon checking in. I asked to speak with the owner he refused. He told me he was the manager, that I was the only person I needed to speak to and literally laughed my problem off. I insisted to speak with the owner after telling me several times he was not reachable he then changed his story to say that he was the owner. When I checked in Mathias asked me if I had "anything to declare" I asked him what he meant he repeated "do you have anything to declare". He spoke perfect French, my mother tongue I then assumed he meant prohibited or restricted goods. When I answered no he did not explain or insist or offered to me to leave valuables at the reception desk (they do not seem to have a safe there anyway). They offered no means to put away my money in a safe place, stole it and completely dismissed me when I complained about it, arguing it was my fault. Based on what happened to me I'd recommend for everyone to absolutely avoid this hotel. Feel free to contact me if you want any additional details. On m'a volé mon argent dans cet hôtel, évitez le absolument. J'ai passé 3 nuits dans cet hôtel, qui m'a paru très agréable au premier abord, confortable. L'avant dernier jour alors que je sortais on m'a dit que m'a chambre allait être nettoyée pendant mon absence. J'avais laissé un billet de $100 dans une petite pochette cachée au fond de mon sac. Le dernier jour, juste avant de partir, j'ai voulu récupérer cet argent pour l'avoir sur moi lors de mon déplacement jusqu'à Kpalime. La pochette était toujours là mais le billet avait disparu. Si vous pensez que la situation était mauvaise, la gestion de l'incident par l'administration de l'hôtel a été encore pire. Je suis descendu pour leur dire que mon argent avait été volé et que je voulais parler avec le propriétaire de l'hôtel. Le responsable (Mathias je crois) en gros m'a répondu que c'était de ma faute puisque que j'avais répondu non lorsqu'il m'avait demandé si j'avais quelque chose à déclarer lors du check in. J'ai demandé à parler au propriétaire, il a refusé. Il m'a dit qu'il était le manager et la seule personne avec laquelle je devais parler. Alors que j'insistais, il a changé son histoire pour me dire qu'il était le propriétaire. À mon arrivée Mathias m'avait demandé si j'avais "quelque chose à déclarer", je lui avais demandé de s'expliquer il avait répété "avez vous quelque chose à déclarer". Il parlait parfaitement français (ma langue maternelle) j'ai donc pensé qu'il parlait de marchandises interdites ou surveillées. Lorsque j'ai répondu non, il n'a rien expliqué, il n'a pas insisté et ne m'a pas proposé de laisser des affaires de valeur à la réception (je n'ai pas vu de coffre d'ailleurs à la réception). Ils ont donc volé mon argent et m'ont complètement ignoré lorsque je l'ai signalé en disant que c'était ma faute et en, littéralement, me riant au nez. Ils ne m'ont donc fourni aucun moyen de mettre mon argent en sécurité, l'ont volé puis ont dit que c'était de ma faute si mon argent avait disparu. Compte tenu de cette aventure, je vous recommande de passer votre chemin et de surtout éviter cet établissement N'hésitez pas à me contacter si vous voulez plus de détails.